Since 1991, Hillside Tire has been your premiere auto center in Salt Lake City, UT, providing quality auto repairs and service while offering great deals on tires and custom wheels and rims to customers throughout the Salt Lake Valley area.
If you’re looking for a company you can trust when it comes to replacing tires on your vehicle, or about any other type of automobile service or repair, you might turn to a company I trust: Hillside Tire and Service. I trust the company at all of its 5 locations because we’ve investigated their business practices and the way they treat their customers. As a result I am proud to endorse Hillside Tire and Service as Gephardt Approved.
Hillside Tire and Service began through the frustration of partner Mike Doolin. “I kept taking my car to places to get it fixed and it wasn’t fixed. In fact, something else was wrong. I wanted to make sure this doesn’t happen to anyone else,” says Mike. So, in 1991, Mike partnered with experienced tire store operator Steve Brand, and Hillside Tire and Service was born.
“We want our customers to think of our stores as their neighborhood garage,” says Steve. “If you have a problem you don’t call a far-away 800 number. You see the owners at the stores every day.”
Partner Mark Robison says their business is based on word-of-mouth; with 85 per cent of their customers return customers. “Our whole philosophy is nobody leaves the store angry,” says Mark. “They come to trust us over the years. Often, our customers just throw us the keys and tell us to do what needs to be done, and we do it. Customers are like family. We try to do every job right the first time. But if a car gets returned, it gets the first priority.”
The partners tell me they are in it for their employees also. Most of the mechanics have been at Hillside Tire and Service for over 10 years. “We want our employees to make careers out of their work with us,” says Mark. “They like their work, and as a result, they like their customers.” Steve adds, “We watch our people grow. We want our employees to be their best, and we encourage that.”
The partners say they have, indeed, watched their employees grow. They say some have qualified as top ASE (automotive service excellence) mechanics while working at Hillside Tire and Service. Some have taken their training and experience to other shops, only to return and be welcomed back at Hillside.
The owners grew up in Salt Lake City and work to become involved in the communities where the stores are located. “Each store takes on the personality of the manager and the personality of the customers,” says Mike. “We want people to feel comfortable doing business here,” says Mark. And, he adds, “We’re sponsors of local football and baseball teams.” There’s something else that Mark is proud of, he is the founder of MTM hunting. MTM hunting is an organization which provides outdoor hunting adventures for the physically challenged. Mark says he has the backing of the Goodyear Tire and Rubber Company in this effort. “We want to show those who are paralyzed or otherwise physically challenged that there is life after a tragedy.”
So, there you go: Hillside Tire and Service. Now you know the company philosophy as they work to form relationships with new customers. Now you know how the partners run their business and how they treat customers. Now you know why I trust this company and why I am proud to endorse Hillside Tire and Service as Gephardt Approved.
~ Bill Gephardt
Phone Numbers for Additional Locations:
10651 S Auto Mall Dr., Sandy, Utah 84070 (801) 572-1700
12241 S Factory Outlet Dr., Draper, Utah 84020 (801) 619-6363
3282 S 5600 W, West Valley City, Utah 84120 (801) 967-1104
1888 W 7800 S, West Jordan, Utah 84088 (801) 566-9400
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Gephardt Giveaways (the Contest) is open to legal residents of the fifty (50) United States and the District of Columbia who are at least eighteen (18) years old at the time of entry. Employees of GephardtApproved.com and other companies associated with the promotion of the Contest, and their respective parents, subsidiaries, affiliates and advertising and promotion agencies as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible. The Contest is subject to federal, state, and local laws and regulations.
The Contest is sponsored by GephardtApproved.com, located at 889. West Baxter Drive, South Jordan, Utah 84095.
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4. Contest Period
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5. How to Enter
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Vary with Promotion
9. General Conditions
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By participating in the Contest, entrants agree to release and hold harmless the Sponsor, and each of their respective parents, subsidiaries, affiliates, advertising and promotion agencies, other companies associated with the Contest, and each of their respective officers, directors, employees, shareholders, representatives, and agents (the Released Parties) from and against any claim or cause of action arising out of participation in the Contest or receipt or use of the prize (including any travel or activity related thereto), including, but not limited to: (a) any technical errors associated with the Contest, including lost, interrupted or unavailable Internet Service Provider (ISP), network, server, wireless service provider, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone, cellular tower or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties; (b) unauthorized human intervention in the Contest; (c) mechanical, network, electronic, computer, human, printing or typographical errors; (d)application downloads, (e) any other errors or problems in connection with the Contest, including, without limitation, errors that may occur in the administration of the Contest, the announcement of the winner, the cancellation or postponement of the event and/or the flyover, if applicable, the incorrect downloading of the application the processing of entries application downloads or in any Contest-related materials; or (f) injury, death, losses or damages of any kind, to persons or property which may be caused, directly or indirectly, in whole or in part, from entrants participation in the Contest or acceptance, receipt or misuse of the prize (including any travel or activity related thereto). Entrant further agrees that in any cause of action, the Released Parties liability will be limited to the cost of entering and participating in the Contest, and in no event shall the entrant be entitled to receive attorney’s fees. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the Contest. Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.
Except where prohibited, each entrant agrees that any and all disputes, claims and causes of action arising out of, or connected with, the Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Utah. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrants rights and obligations, or the rights and obligations of the Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of Utah, without giving effect to any choice of law or conflict of law rules, which would cause the application of the laws of any jurisdiction other than Utah.
13. Winner List